Now new amendment has been established in Finacle to reset the User IDs which are already logged in.
Procedure to reset your id when the error "User is already Login" occurs
- Click on Login button appears below the error "User is already Login"
- Now a popup will appear showing "Do you want to reset the previous session and re-login" is displayed by web page like below screen shoot.
- Click OK button.
- Now Home page is opened. Please enter your password.
- That's it now you can successfully log in to Finacle without depending SAs/CPC to resolve user reset problem
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